Orders are typically processed and shipped within 5 business days. Please note that shipping may be delayed during public holidays.

Once your order is placed, you will receive a confirmation email. When your order ships, we’ll send you another email with tracking information. You can also check your order status anytime through your account on our website.

You can find the part number in the parts list included in your product’s manual. Simply search the part number on our website. If you're unsure or need assistance, feel free to contact us—we're happy to help.

Please email us with photos of the item you received, and we’ll get back to you as soon as possible. Once we’ve reviewed the issue, we’ll work with you to make it right.